Before we
build together.
Answers to the questions that often come up before a project begins.
A little clarity
before we start.
Can you work on my existing Shopify store?
Yes. We can discuss improvements to your current theme, custom sections, mobile experience and store structure. Your discovery call helps establish what to keep and what needs rebuilding.
Do you work with businesses outside South Africa?
Earny is based in Johannesburg and works with local and international sourcing infrastructure. Book a call to discuss your market, time zone and project requirements.
What happens on the discovery call?
We talk through your business, current store or idea, the challenges you face and your goals. From there, we define the right scope and prepare a project proposal.
How long will my project take?
The timeline depends on the scope, integrations and content needed. We agree milestones in your proposal before work starts, so you know what to expect.
Are ad spend and Shopify fees included?
Package prices describe the agency project. Ask for a written breakdown of ad spend, Shopify subscriptions, paid apps and ongoing management before you commit.
Do you guarantee sales or a return on ad spend?
No. Results depend on your offer, pricing, market, budget and many other factors. We focus on a well-built store, clear execution and an agreed plan for testing and improvement.
Big plans?
Let’s make them tangible.
Tell us where you are. We’ll work out what comes next.